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Editorial Review :
2000 PSI Gas Pressure Washer, 2.4 HP (87cc) Gas Engine, 2.0 GPM, Direct Drive With Axial Piston Pump, Trigger Gun With Bayonet Quick-Connect, Child Safety Lock, 8" Semi-Pneumatic Wheels, 25' High Pressure Hose, Integrated Accessory Storage, 1 Year Limited Warranty.
Customer Review :
Karcher Unit a Disappointment
Purchased a K2400HH unit from Costco for light use around the yard. The Honda engine works like a champ--but the pump is the pits. After only a year, the pump will not engage unless you hold the pressure handle wide open WHILE STARTING--i.e. if you let off the handle while washing and then open it up, the pump will not restart UNLESS you power off the engine. Karcher support was worthless. Local dealer said it would cost as much to repair the pump as buy a new one. I will shift brands on the next sprayer.
Rating : 
Hasn't held up well to light use
I've been disappointed in this unit, mostly due to the cost cutting measures Karcher seems to have taken in making the pump section. The first one I purchased had a problem with the unloader valve from day 1. I returned it for a replacement, which worked fine for a while. Then after about a year of light use (once every few months) the unloader valve started acting up, and there is no easy way to remove it for cleaning or replacement. Karcher's phone technical support was almost useless. It sounded like they were reading from a script.
The critical portions of the pump are staked into place rather than being screwed in. There is also no way to easily change the lubricating oil in the pump section as Karcher didn't bother to tap the holes for the drain or fill plug areas. It is obvious on the casting where the drain and fill plugs should be, but their is solid aluminum in their place. Other signs of agressive cost cutting abound
The Honda engine is very nice and the cart is ok. After messing with repairs several times I decided to simply replace the pump section with a new Comet pump. It cost me another $150, but I couldn't see throwing a perfectly good engine and cart away with less than 50 hours use on them and the new pump is working beautifully. The best thing about this unit is the powerful and efficient Honda engine. The rest is bargain basement quality.
Rating :
Karcher 2400HH
Just purchased the 2400hh at Costco. Tried it right away and was very impressed. No problems at start up or during use. I don't use pressure washers very often, but I can tell you that I have used a much more expensive Landa washer with a much higher hp rating and I could not tell much difference in performance. All the complaining about the oil fill is over-rated. I recommend this product, specially at this price point. Maintenance Supervisor in California.
Rating :
GREAT WASHER UNTIL REPAIRS NEEDED
The pressure washer provided excellent service for two years but when the water pump began leaking, the problem of repairing the washer have proved insurmountable.
First; Karcher provides "local" service centers (all were forty miles or more from my residence) but most seem to be persons with full-time employment who dabble in small engine repair in their spare time. The remainder have disconnected phones.
Second; The online seller that two years ago offered only Karcher pressure washers is not selling any Karcher products. That endorsement rings loud and clear that something is wrong with Karcher pressure washers.
Third: An investigation of pressure washer pumps uncovered that Karcher uses the cheapest pump available: Direct Drive Axial pumps. A new pump sells costs around $150-200.00 and other users discourage attempting to repair or rebuilt the pump.
More expensive pressure washers use a comet pump but it is not apparent that it can replace the axial pump on a Karcher pressure washer. However, one reviewer of the Karcher stated a comet had been installed on a Karcher with success.
This pressure washer is very good when it works, but unless you have experience working on small engines and/or do not need the pressure washer longer than two years, this is not one to buy.
Rating :
Some Design Problems now Fixed
After using the product for a number of weeks I am generally very satisfied with its performance. It appears that Karcher has addressed a number of the previous gripes. The tip holder now works great and the wand holder is not a problem. Adding oil is not a problem with the right funnel (your generic funnel won't work). I really like the 50' of hose, this feature with the accessories helped guide my decision. Honda engine runs flawlessly and is quieter than other Brigs or Techum engines. I don't know about the repairs available from a karcher service centers, however I was able to find several in my area by using Karchers web site. (In the event I need a repair) I was hesitant after reading the reviews about buying this but now I am glad I did.
Rating :
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